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Energy advice Information from the consumer center

    From now on, energy checks are possible again under safety precautions.

    “Energy checks,” where an advisor comes to your home, are now available again under safety precautions. After registration by telephone at the telephone numbers listed below, the energy consultant contacts the consumer and then arranges an appointment and the conditions under which a home energy check is possible.

    Take the opportunity to clarify your energy questions free of charge, also online or by phone.

    For the time being, energy advice from the consumer advice center in Saxony-Anhalt is only available by telephone or online in many places. Those seeking advice who have already made an appointment are contacted to find alternatives through other counseling channels.
    Consumers who have not yet made an appointment can contact their energy advisor directly if they have questions about:
    Structural heat insulation, heating cost billing, building services, renewable energies, subsidies, power saving
    The local energy consultant Dipl.-Ing. (TU) architect Hans-Joachim Döll can be reached under the telephone number: 0391 6223811, the central appointment service of the consumer center Saxony-Anhalt under 0345 2927800.

    The central free telephone helpline has also been strengthened and is available at 0800-809 802 400 from 8 a.m. to 6 p.m. Monday through Thursday and from 8 a.m. to 4 p.m. on Friday. Online energy advice is also free and available at

    In addition, the consumer center’s energy consulting service offers free online presentations. The next dates are:

    • Current subsidies for the house (in particular heating replacement, energy renovation): 18.6.2020 from 17:30 – 18:15 h
    • Plug in the sun! Solar power from balcony and terrace: 6.2020 from 18:00 – 19:00 (repeat date due to high demand).

    Registration is possible at:

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